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How to Better Educate Your Staff About Business Intelligence

Self-service analytics garners praise as a hallmark of modern business intelligence (BI), but some still consider it to be a contradiction in terms. How can something as intricate as BI be self-service? Aren’t there whole college degree programs dedicated to the topic? There are, and I think the reason people find the idea of self-service BI confusing…

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G2 Crowd Awards Best Software Companies

Exago named “Best Enterprise Relationship” in Embedded BI on G2 Crowd

Shelton, CT – The Spring 2019 G2 Crowd awards for Best Software Companies were announced this week, with Exago Inc. ranked #1 in “Best Enterprise Relationship in Embedded BI.” The “Best Relationship” award is comprised of combined scores for “Quality of Support,” “Easiest to Do Business With,” and “Likely to Recommend,” with Exago placing first…

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7 Key Differences Between Exago BI and Spreadsheets

The key to user adoption is making your application as simple as possible for your end users. That’s a challenge when your offering is packed with powerful features that your users have never seen before. The trick is giving them a familiar point of entry. For Exago BI, that comfort zone is spreadsheets. More likely…

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What Is Ad Hoc Reporting?

Ad hoc means “for this” in Latin and refers to something done for a specific purpose. Ad hoc reporting, then, is the process of creating reports for a specific occasion (as opposed to for general use). In business intelligence, ad hoc reporting supplements regular reporting by enabling end users to either duplicate and edit premade […]

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5 Advantages of an ETL Tool: Taming Your Data

It’s nearly impossible to talk about the benefits of ETL (Extract, Transform, Load) data processing without first considering the alternatives. So let’s set the stage: you’re a SaaS provider, and you’ve got data in different formats coming in from a variety of sources—SQL Server, MySQL, PostGres—and business users who need to report off that data….

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A SaaSy Introduction to Lean UX

Lean UX, sister discipline to the agile development method, is user experience design and usability testing for fast-paced software teams. UX designers build flowcharts, construct wireframes, and conduct user research to help teams design new product features. A UX designer working with an agile team would do all these things while adhering to the tenets of lean UX….

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Exago client advisory board meeting

Virtues of the Client Advisory Board Meeting

Going Beyond the User Conference The user conference (UC) is ubiquitous among SaaS providers, but comparatively few companies hold additional Customer/Client Advisory Board (CAB) meetings. This, in my opinion, is a missed opportunity. Both events give customers the opportunity to network, share resources, and bring new information back to their respective companies, but they are…

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Endowment Dollars for Data: An Ad Hoc Reporting Case Study

Originally published with Dataversity. The vast majority of knowledge workers utilizing Business Intelligence via their hub SaaS application, regardless of vertical, will likely never build their own reports from scratch. According to Eckerson Group’s “A Reference Architecture for Self-Service Analytics” (2016), 90% of knowledge workers in an organization use BI casually with a majority 60%…

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How to Adopt a BI Tool for Every Tier of the End-user Pyramid

Originally published with Innovation Enterprise. In an age when everyone feels busy all the time, adopting a business intelligence (BI) tool can seem daunting. To be sure, each BI tool is different and higher levels of adoption require specialized training to master. The good news: There are multiple levels of end-user adoption, and only the…

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