Business Intelligence Blog

Your resource for BI best practices, SaaS insights, Exago news, and tech talk.

Automate 2019: How to Build Self-Updating, Self-Delivering Reports and Dashboards

There’s no denying humans have a tendency to make things more complicated than they need to be. The question is why we continue to do so in an age when there is usually a way to make any task easier—or nonexistent. I think we’ve all felt the regret and embarrassment…

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Why Software Companies Need Client Advisory Board Meetings (Not Just End User Conferences)

The user conference (UC) is ubiquitous among SaaS providers, but comparatively few companies hold additional Customer/Client Advisory Board (CAB) meetings. This, in my opinion, is a missed opportunity. Both events give customers the opportunity to network, share resources, and bring new information back to their respective companies, but they are…

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Evolution, Not Revolution: Tips for Transitioning to a Federated Database System

As enterprises scale, they develop data inefficiencies. Sometimes these inefficiencies arise internally, between departments or branches, while others emerge as the parent company acquires smaller companies, each with their own databases and IT departments. In either case, communication issues ensue as siloed databases and IT redundancies begin costing the enterprise…

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A Software Company’s Podcast Marketing Playbook

Two years ago, with a scant six months of content marketing experience under my belt and absolutely no background in radio or audio production, I recorded my company’s first-ever proprietary podcast episode. I wrote about why in part one of this series. Here, though, I’d like to focus on how we got started so…

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Top 10 Blog Posts of 2018

Each January, we like to look back on the previous year and do a little reflecting. Last year, we shared links to 2017’s most popular Support Lab webinars, and this year, it’s all about the blog. Based on our Google Analytics data, these are your favorite posts published in 2018,…

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Know the Lingo: 7 BI Buzzwords Explained

Originally published with BetterBuys. Finding the right business intelligence solution is hard enough without also having to decrypt industry jargon. When different software vendors use the same word to describe different (or worse, slightly different) things, it can get even trickier to find what you’re looking for. To help you get your search off on…

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Which Analytics Do You Really Need?

Descriptive? Diagnostic? Predictive? Prescriptive? Here’s how to design your own analytics agenda. Originally published with Entrepreneur. A Boeing 787 aircraft generates half a terabyte of data on an average flight. That’s an enormous amount. Though it’s filled with meaningful insights, the sheer quantity can make it seem like an endless…

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Endowment Dollars for Data: An Ad Hoc Reporting Case Study

Originally published with Dataversity. The vast majority of knowledge workers utilizing Business Intelligence via their hub SaaS application, regardless of vertical, will likely never build their own reports from scratch. According to Eckerson Group’s “A Reference Architecture for Self-Service Analytics” (2016), 90% of knowledge workers in an organization use BI…

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How to Adopt a BI Tool for Every Tier of the End-user Pyramid

Originally published with Innovation Enterprise. In an age when everyone feels busy all the time, adopting a business intelligence (BI) tool can seem daunting. To be sure, each BI tool is different and higher levels of adoption require specialized training to master. The good news: There are multiple levels of…

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Why We Started A Business Podcast

Originally published with Software Business Growth. Last year, with a scant six months of content marketing experience under my belt and absolutely no background in radio or audio production, I recorded my company’s first-ever proprietary podcast episode. I’d found myself conducting lots of interviews and getting bogged in all the transcription…

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